ITFAQ:Helpdesk

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How to use Helpdesk

If you are experiencing a problem with DigiPen Hardware:

  1. Make sure it's plugged in.
  2. Reboot the workstation.
  3. Look for an IT Support page which covers the problem.
  4. Visit https://helpdesk.digipen.edu and submit a ticket

Common Replies

These are common replies to Helpdesk questions that the support staff might use.

ITHD:Helpdesk Replies

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